Privacy Policy

Who we are

This is the website of Hawker’s Kitchens & Bedrooms, a family-run kitchen, bedroom and study fitting business based in Burton Latimer, Kettering, Northamptonshire, NN15 5TF. For the purposes of data protection law, Hawker’s Kitchens & Bedrooms is the “data controller” of the personal information described in this policy.

You can contact us about anything in this policy by:

Phone: 07764 196152 or 01536 721248
Email: bryanhawker@btinternet.com
Post: Burton Latimer, Kettering, Northamptonshire, NN15 5TF

What personal information we collect

We only collect the personal information you give us directly, typically when you contact us for a quote or with a question. This may include:

Your name
Your email address
Your phone number
Your home address, so we can arrange a home visit and provide an accurate quote
Any details you share with us about your kitchen, bedroom or study project

We do not collect payment card details through this website, and we do not knowingly collect information from children.

How we use your information

We use your information to:

Respond to your enquiry and arrange a free home visit
Prepare and send you a quote
Carry out and manage any work you ask us to do
Provide aftercare if you contact us following a completed job

We do not send marketing emails or texts unless you specifically ask us to keep you updated, and we never sell or rent your information to anyone else.

Our legal basis for using your information

We process your personal information because it is necessary to take steps at your request before entering into a contract with you, and to perform that contract once agreed — for example, quoting for and carrying out fitting work. Where this doesn’t apply, we rely on our legitimate interest in responding to enquiries about our services.

Sharing your information

We don’t sell or share your personal information with third parties for their own marketing purposes. We may need to share limited information with:

Other tradespeople we bring in to complete part of a project, such as a plasterer or electrician, where relevant to your job
Our website hosting provider, purely to keep this website and any enquiry you send us running securely

Reviews and testimonials on this website are ones our customers have chosen to leave publicly on independent platforms such as Checkatrade or Yell, or have given us permission to publish. We don’t publish anyone’s personal contact details as part of a testimonial.

Cookies

This website uses only the small number of cookies that WordPress, the software running this site, sets automatically to make the site work correctly. We don’t currently use cookies for advertising or third-party analytics tracking. If that ever changes, we’ll update this policy and, where required, ask for your consent first.

How long we keep your information

We keep enquiry and customer information for as long as reasonably necessary to complete your project, provide aftercare, and meet our legal and accounting obligations — typically up to 6 years for financial records — after which it is securely deleted.

Your rights

Under UK data protection law, you have the right to:

Ask us what personal information we hold about you
Ask us to correct anything that’s inaccurate
Ask us to delete your information, where we’re not required to keep it
Object to, or ask us to restrict, how we use your information

To exercise any of these rights, just get in touch using the details above. If you’re unhappy with how we’ve handled your information, you also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page.